HELP & SUPPORT
How can we help?
Quick answers to common questions — and ways to reach us.
Getting Started
A platform connecting you with certified experts across many fields, booked through the app.
Free on the App Store and Google Play.
Available across the UAE — Dubai, Abu Dhabi, Sharjah and beyond.
Individuals, entrepreneurs and businesses who need trusted, certified advice — without the time and cost of traditional consulting.
The app and experts support both Arabic and English.
Booking & Consultations
Choose your field, browse experts, pick one, and book in the app.
Online through the app (chat, voice, or video).
Yes — browse profiles, ratings, and experience.
Yes, manage your bookings in the app.
Session length is set by each expert and shown clearly before you book.
Yes — save experts to your favourites and rebook anytime.
Your booking history and any shared notes stay available in the app.
Payments & Pricing
Prices are shown in the app before you book.
Securely in the app.
Yes, all payments are handled securely.
Major debit and credit cards, paid securely inside the app.
If something goes wrong with a session, contact support and we’ll make it right.
Account & Profile
Yes, create one quickly in the app.
Yes, your consultations and data are kept confidential.
In your profile settings in the app.
Request account deletion from your profile settings at any time.
Trust & Safety
Every expert is vetted — we check certifications, licenses and experience before they can take bookings.
After each session you can rate your expert. Ratings are shown on their profile to help others choose.
Reach out to support — we take quality seriously and will help resolve it.
Yes. Your sessions and data stay confidential.
For Experts
Apply via the Become an Expert page.Become an Expert →
A relevant certification or license, 5+ years of experience, and a verified profile.
Yes — you control your pricing, session length and the times you’re available.
Earnings from completed sessions are paid out securely through the platform.
Using the App
An iOS or Android phone and an internet connection — that’s it.
Switch between Arabic and English anytime in settings.
Yes — enable notifications to get booking and session reminders.
Use the in-app chat or the assistant on this site — we’re happy to help.
STILL NEED HELP